What I do
I create a variety of content, including articles, documentation, manuals, tutorials, work instructions, and more.
Hello there! I'm Nick. I write content that helps people get things done and get unstuck.
My expertise
I’m an experienced Agile practitioner. I can code. And I use the design thinking process to deliver content that solves user problems.
Results
My work boosts user satisfaction and retention. It lowers support volume and reduces time-to-resolution of support tickets.